The Rental Process
We want to make renting from us simple and FUN! Please read through what the typical rental process looks like and let us know if you have any questions!
Step 1: Pick Out Your TREASURES!
We invite you to let your imagination run wild! Come by our showroom and see everything in person! We are constantly adding new pieces and it may take awhile to get them all on our website so visiting in person is the best way to see everything. Or you may check out our collection in the comfort of your own home here on our website. Of course, always ask if you don't see something you are looking for... we may already have it or can hunt it down for you!
4. Invoice gets sent to you, Sign the Rental Agreement and Pay Deposit
Yah! You're almost there! Once we have confirmed the pieces you are interested in are available for your date, we will send you over a proposal/invoice along with the Rental Agreement. The invoice will list the required non-refunded deposit amount required to secure your items just for you and your big day. Keep in mind, until we receive the deposit payment and signed rental agreement your items are not reserved for you and may be rented to other interested parties.
Step 2: Check out our Policies?
Although policies aren't the fun part of the process they are designed to ensure everyone has the best experience possible from start to finish. To review our policies please click View Policies below.
Step 5. Full Payment Required 2 weeks before event date. Delivery and Will Call times finalized.
Two weeks before your event date, we will request you to pay your order in full. If we are delivering we will ask for specific drop off and pick-up times (we usually go by a 1 hour window). For will call orders we will ask for the day and approximate time you will people up and return your rental items.
Step 3: Reserve Your TREASURES!
So you're READY to reserve your treasures?! Shoot us a message to check on availability for your event date. Our goal is respond back to you within 24 hours, however depending on the season it may take up to 48.
Step 6. IT's Time To CELEBRATE!
Your big day is here! We hope you enjoy all the treasures you have rented from us and more importantly ENJOY your BIG DAY! We don't want you to be worried by the details the day of so we will work with who ever you have designated as your day of coordinator for deliveries and pick-ups.